Download service tool for Canon PIXMA MX391 printer

The service tool is a program that will allow us to reset the Canon printer pads after they have suddenly stop working and receive the 5100 error message.

Please follow the procedure below to reset the printing pads on your Canon PIXMA MX391 when have stop working and the error 5100 appears.

The service tool is a program that will allow us to reset the Canon printer pads after they have suddenly stop working and receive the 5100 error message. This error is appears because the are filled and need to be replaced.

To restore the ink level in the Canon printer PIXMA MX391, you will need to download a software called service tool. Follow the the instruction given below to restore these printer pads.

Disclaimer: I did not have the printer on hands when typing these steps, therefore if the steps vary please say it in the comment below this post. This procedure will only work for the Canon PIXMA MX391 printer, do not apply them to different printers even if they have the same models.


Download the free software:

Even if you have downloaded the software, uncompressed - recommendation with Winrar (on the desktop) - it is recommended not to run the software without reading the instructions below first.

In order to run the software, you must put the printer in service mode: 
  • Access the service mode of the Canon PIXMA MX391 printer
  • Turn OFF the printer by using the (ON/OFF button)
  • Press and hold STOP/RESET button (circle button with triangle inside) without releasing the STOP/RESET button, press the power button (ON/OFF) the printer should blink green.
  • Release the STOP/RESET button and press the power button.
  • Without releasing the power button, you must press the STOP/RESET button 5 times, each time the STOP/RESET button must turn orange.
When this procedure is completed, no informations should appears on the printer screen. You can release the power button, If this is not the case please turn the printer OFF and restart the process from the beginning.

In the image above, you will see the option available for your computer and follow the instructions below to reset the printer pads.

Top options in the print section, click on EEPROM, then on the bottom Ink Absorber Counter click on set what corresponds to Absorb. The option for Canon PIXMA MX391 pads, selection pads restoration.

After completing the entire procedure, a page with some letters on the top will be printed; this indicate that the procedure has been successfully completed. If not, please write a comment in the section below and we will assist you as soon as possible. All suggestions or solutions are greatly appreciate, if you have another way of solving this problem please leave the solution in the comment section below.

COMMENTS

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en.Rellenado: Download service tool for Canon PIXMA MX391 printer
Download service tool for Canon PIXMA MX391 printer
The service tool is a program that will allow us to reset the Canon printer pads after they have suddenly stop working and receive the 5100 error message.
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https://3.bp.blogspot.com/--2bAvCeArGo/UxebbJYIpdI/AAAAAAAAVIE/fjVOLJB8K6c/s72-c/service+tool+compatible+con+impresora+Canon+MX391.PNG
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