How to get rid of the 5B00 error message on canon printers | en.Rellenado

How to get rid of the 5B00 error message on canon printers

Advertisements
As we all know, error messages are very common in canon printers in general, and especially now that continuous ink systems are being installed in them all the time. These systems tend to push our printers to their very limits.

Installing a CISS on any printer makes it work much more than it was made to, since their ink cartridges produce way more pages that they were made to print. If your cartridges were made, for example, for printing 200 sheets, a CISS will make it excede this quantity.

Occasionally, continuous ink systems can cause small ink spills inside our printers, which can fill up the ink pads in it and create this error message. The 5B00 error code appears on our canon printers once the inkpad absorber has filled up with ink.

This post may look very similar to the one we have on full waste ink pads, but this one has all the proper solutions for the 5B00 error message on canon printers and has nothing to do with that last post.

What’s causing the problem:

As more and more ink spills take place on your ink cartridges, due to proper ink cartridge or continuous ink system installation, the 5B00 error message will be more likely to appear on your canon printer.

If you’ve installed one of these ink systems on your printer, we recommend you read our post regarding ink spills in canon CISS printers.

Possible solutions to this problem:

These solutions will require a bit of patience and a lot of reading.
Please remember that you can contact us by leaving a comment in the section below this post if anything goes wrong with any of these answers. We will help you figure every little problem out and accompany you through the entire process.


Procedures to solve the 5B00 error message on canon printers:

First procedure:
This first tutorial will show you how to set your printer back to its original factory settings, so you won’t be working on the ink pad problems directly but on the printer as a whole. This restoring procedure will act on all the issues that may be found in your particular canon printer model, including this full ink pad situation.

You will need to turn your printer off and key it this way, unless we tell you the opposite. Mainly, you’ll be working with the stop/reset button on it to execute this solution.

This first procedure is mostly used on regular, non-multifunction printers. However, the buttons referred to in this post can be found on both printer types, with or without Inkjet systems. After you’ve completed this restoring method, your printer’s name will now have the words “copy 1” attached to it in your computer. If you want to learn how to install a default printer on your computer, please read this post.

Step #1:
First, turn your canon printer off.

Step #2:
Now, press and hold  the stop/reset button down. It should look like this on your printer:

Step #3:
While holding the stop/reset down, press the on/off button on the printer. This will turn the printer on and off again.

Step #4:
Let go of the stop/reset button and press it again two (2) times in a row, with light, tapping motions. Please remember to keep the on/off button pressed while doing this.

Step #5:
Let go of all the keys you were pressing down and wait until rest appears on your screen.

Step #6:
Touch the stop/reset button again for five (5) more consecutive times and, finally, press the on/off button two (2)  times very quickly.

Second procedure:

This particular tutorial works best on multifunction printers. We will get our printers to run on service mode so we can work on the problem itself, and make our printer think the ink absorber pad is empty instead of full. If you can open your printer up and clean this ink deposit, please do it because it qill be some ink in it.

You can get it clean by just laying a napkin on it and leaving it for a while, so it absorbs as much ink as it can and clear the deposit a bit.

Step #1:
First of all, turn your canon multifunction printer on. We will be working with our printer on throughout this entire procedure because we’ll be working directly on the printer’s settings.

Step #2:
Then, press the menu button on the printer.

Step #3:
You must now put your canon printer in service mode. In order to do this, you will have to press the SCAN, COPY and SCAN buttons in that exact order. Please take into account the service mode menu is entirely in English, just as a computer’s BIOS.

Step #4:
You can now press the + key until you’ve reached the COUNTER ACCESS option. Press the OK button once you’re there.

Step #5:
A page counter will now appear on your printer’s screen. The number on it indicates the amount of pages you’re printed in total. It’s a lot, huh?

Step #6:
Press the OK key.

Step #7:
Now, press the COPY button.

Step #8:
Use the - key to lower this score all the way to zero (0). Now, press OK.

Step #9:
continue to use the + symbol to look around the menu and stop once you get to SCAN PAGE COUNT. Set this counter back to zero (0) in order to wipe the score on the page counter on our canon printer, found only when it’s in service mode.

Step #10:
Browse the entire menu slowly until you reach the ABS-M DONT COUNT option. Set this score back to zero (0) and click OK.

Step #11:
Press the stop/reset button after everything else has been down.

Step #12:
Turn your printer off and back again using the on/off button on it.

If the INVALID KEY message appears on your computer screen at the end of this procedure, disconnect the power cable from the printer and connect it once more.

Third procedure:
This third and final procedure will also solve this problem for you, but it will work directly on your printer’s systems, which is now saying the ink absorber pad is full. In order to do this, you will need to install a restoring program that will help you deal with the printer’s internal processes; this program will do all the necessary configurations on your computer. If you connect this printer to another computer, the 5B00 error code may reappear.

You will also need to have an extracting software that allows you to reach the files in the zipped folders. Please click here to download Winrar.

Step #1:
First of all, please download the 5B00 error restoring program for canon printers from the following link. Save the program’s folder somewhere you can reach them easily and extract the files in it. You can now put your canon printer in service mode by following the next steps.

Step #2:
Turn your printer off. This time you won’t need to disconnect the power cable from your canon printer.

Step #3:
Now, press and hold the stop/reset and hit the on/off one.

Step #4:
Hold the on/off button down and let go of the stop/reset one.

Step #5:
Press the stop/reset button on your printer five (5) times in a row, while keeping the on/off button pressed down. Release both keys once this has been done.

Step #6:
Your printer will now be in fully operational service mode.

Step #7:
Locate the file you just downloaded and extract it from the zipped folder.

Step #8:
Once you’ve done this, please open the extracted folder and double-click on the SERVICETOLL.EXE file.

Step #9:
Now, click on the reload Button and connect your printer to another USB port. This will make all the configurations set on the last printer to stop working.

We recommend you rename your new default printer and attach the words “copy 1” to the very end of the old name. If you wish to learn how to set a default printer up in your computer, please read this post.

Step #10:
Put some blank sheets inside the paper tray and press the main button on your printer. Wait until the ERROR 001 message appears on screen, and hit OK.

Step #11:
Finally, turn the printer off by using the on/off button on it. You may need to press it twice in order to get this done. This method is now over, and everything should be solved by now.

We will not be held accountable for any damage you may cause your printer by following the tutorials in our blog. However, if you need more help with these cases, please contact us by leaving a comment in the section below this post.

Advertisements

59 comments:

  1. What is the link to download the 5B00 error restoring program for canon printers please.

    ReplyDelete
    Replies
    1. Hi please tell me the model of you canon printer...

      Delete
    2. ovely dhiman ji please tell me how u reset Canon G2000 Printer

      Delete
    3. Hi did the steps but still error 5b00

      Delete
    4. Hi did the steps but still error 5b00

      Delete
  2. Hi also need a resetter for cnon mg2420 please please cant get it fix there is no menu only four buttons on the printer. Help me save my printer..

    ReplyDelete
    Replies
    1. Hi!

      Thanks for you coment, i want help but for this printer, i not have jet the reset, please suscribe when i have just sent you, thanks...

      keep the contact...

      Delete
    2. Hi canon G2000 Code erros 5B00

      Delete
  3. Hi Jose thanks for this guide.
    I am trying to fix 5B00 error on Pixma MG5350. Procedures #1 and #2 don't work/not applicable. I have Canon service tool v3400 which I have installed. I have tried entering service mode as described, this seems to work. However there does not seem to be communication between the printer and the service tool program (another online posting said that he fixed by changing the settings using the service tool program) I click on eg the language button to set to Eng but nothing happens its greyed.
    In your instructions you say #9 click reload button I don't understand this - a button on the printer or with the mouse? There is no reload button to click with the mouse (in service tool 3400).
    Thank you if you can help.

    ReplyDelete
  4. OK ignore previous comment I have fixed it. Silly me forgot I was connected via wireless - must be USB connection!! Found good instructions here:
    http://jezpinions.blogspot.co.uk/2012/03/canon-mg6150-ink-absorber-reset-error.html
    but for MG5350 to get into service mode is as you describe not jezpinions:
    1. press stop button
    2. press and hold on/off
    3. press stop button five more times

    ReplyDelete
  5. Hi. Please help me fix my pixma mg6440. Ive tried everything n yet to get it into service mode. Help me plz

    ReplyDelete
  6. Hi sir plz help to reset MG2570 is there any software

    ReplyDelete
  7. Hi sir my canon e400 showing error 5b00.I already clean the ink absober and fix it back but the error is still appear. pls help me .

    ReplyDelete
  8. HI I have tried method 1 to no avail and with method 3 I can not find a program for my model. Canon Pixma MG2440.

    I have just installed a brand new colour cartridge, please help.

    ReplyDelete
  9. My connon mp980 has the fault code 5BOO how do i get rid of it i have replaced the ink pad

    ReplyDelete
  10. PLEASE TELL ME HOW TO RESET G2000

    ReplyDelete
  11. Nice Post, For Canon printer Toll Free Number 0800-098-8354, We provide you online help and support.Call us at Our Epson Printer Contact Number

    ReplyDelete
  12. lovely dhiman ji please tell me how u reset Canon G2000 Printer

    ReplyDelete
  13. Please any One tell me hot to reset Ink Pad of Canon G2000

    ReplyDelete
  14. i have reseted the printer(ip4850) several times but still reports offline. pls help me

    ReplyDelete
  15. Am having error code 5b00 on my screen by printer ip4850

    ReplyDelete
  16. How do I reset 5b00 on canon Mg7140.please help

    ReplyDelete
  17. Does anyone have a resetter/Service tool for Canon g2000... I face a problem with 7 flashes error

    ReplyDelete
  18. Will you help me fix my Canon Pixma G2000 error 5B00. Your help will be highly appreciated:)

    ReplyDelete
  19. Will you help me fix my Canon Pixma G2000 error 5B00. Your help will be highly appreciated

    ReplyDelete
  20. We're just gonna chuck the MG2440 and buy a Samsung.. really!

    ReplyDelete
  21. i HAVE 2 CANON MG2420 AND BOTH HAVE THE SAME ERROR 5B00. NEED YOURE HELP

    ReplyDelete
  22. i HAVE 2 CANON MG2420 AND BOTH HAVE THE SAME ERROR 5B00. NEED YOURE HELP

    ReplyDelete
  23. i HAVE CANON MG7140 AND its showing ERROR 5B00. Please Help

    ReplyDelete
  24. ovely dhiman ji please tell me how u reset Canon G1000 Printer ERR 5B00

    ReplyDelete
  25. A printer error has occurred the manual and contact the and contact the series center

    ReplyDelete
  26. i have Canon Pixma iX6770 and has 5B00 error how to fix this?

    ReplyDelete
  27. i have Canon Pixma iX6770 and has 5B00 error how to fix this?

    ReplyDelete
  28. nice post.how about canon p200? thanks

    ReplyDelete
  29. hie how do i remove error 5B00 please help

    ReplyDelete
  30. I have Canon G2000
    (5B00)
    5 time blocked the red power on
    how do I make it
    obaidghazal@gmail.com

    ReplyDelete
  31. I have Canon mg 5650 with code 5b00, but I have wireless configuration on printer. can i change this configuration to usb use?

    ReplyDelete
  32. My Canon printer model MX 882 was connected to my Mac Computer. Do I need a Mac based restorer program to get rid of the 5B00 error code?

    ReplyDelete
  33. My Canon printer model MX 882 was connected to my Mac Computer. Do I need a Mac based restorer program to get rid of the 5B00 error code?

    ReplyDelete
  34. This comment has been removed by the author.

    ReplyDelete
  35. potřebuji poradit má canon MG 6650 a mám 5B00 pomoct !!!
    pavestepanek@seznam.cz

    ReplyDelete
  36. I have Canon MX328 with error 5B00. How can I fix this?

    ReplyDelete
  37. i too have the canon pixma mx882, do i follow these steps as well? i have done a reset and pushed stop 5x and my screen is clear but i never got a "new hardware" message on my computer.

    ReplyDelete
  38. sir i have MG2440 canon printer,,,but by your method 5b00 error is not removed,,,please tell me other method

    ReplyDelete
  39. very bad, nothing usefull, bullshit

    ReplyDelete
  40. Hi Guys,
    I am trying to reset one of my Canon Printers / Scanner MG2550. I am doing what the tutorial is saying, however when I press the On/Off button, it does not come on and off again. The On button remains on.
    Also the test screen is not coming on to try to reset is.
    If I let go, the light goes from the green to the yellow and back again.
    Any help I appreciate it before I throw it away.

    ReplyDelete
  41. This comment has been removed by the author.

    ReplyDelete
  42. Solved the problem
    5D00 Code error

    ReplyDelete
  43. I tried doing the first one on my Canon G1000. It did not work. Help???

    ReplyDelete
  44. hello. i am also in the same problem. ihave tried to reset manually but failed the printer name is Canon pixima MX360. erro code is 5Boo pls give me the link to download the software

    ReplyDelete