Remove Jam Error in HP carriage | en.Rellenado

Remove Jam Error in HP carriage

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Carriage jams in HP printers can occur after removing jammed paper from your printer.

This is because when the carriage that carries the ink cartridges may have a paper jam or it is not traveling as it should; normally this often happens with the HP all-in-one printers it may even happen with any other printer.
When HP printers say they have jammed carriage they may have it, it may also be the case that this is a printer error, then we will present some possible solutions to this case, because of this error the printer does not print and printing stops unexpectedly.

Carefully follow each one of the prompts

First of all check  if the printer has a paper jam see how to remove jammed paper because this they may affect the carriage, follow the prompts a paper jam can be a little harder to remove than the apparent.

Turn the printer off and on again

If you are using our printer and suddenly it begins to show carriage jam error or blocked carriage as fast as you can we recommended as first option to power the printer off and on again.

We use the buttons on the front side of the printer menu; we will press the power button usually located on the top panel and with the next symbol.

The next thing is turning our printer again before lighting it is recommended to wait about 3 minutes turn on the printer off and on by the same button.
HP printer carriage
HP printer carriage
As mentioned before there is the possibility that the carriage jam error on HP printers is due to an existing paper jam, see how to remove a paper jam that may be causing the carriage jam in the printer.

  • We turn off the printer again, and disconnect the power cord electricity, now off the printer and subsequent disconnect the power cord electricity is because we need the printer does not have any electrical connection that might damage as downloads electric.
  • Open the back side of the printer, almost all printers on the back have a small door that gives access to remove paper jam, from here we have access to the paper rolling, if there is any chance to have some paper is located there.
open the back door and clean the area
open the back door and clean the area

In case it has stayed a bit of paper inside rear rolling bearings we recommend eliminating all you should also look stealthily to check that there are no pieces of paper which causes the printer to continue giving errors after cleaning.

When we verify closes the back door again, do this firmly and put the two tabs on each side.

Reconnect the power cord and turn the printer power again, verify that the printer is working properly.

The next step is to verify that in fact the carriage moves unobstructed

  • The first step to verify that the cartridge carriage is moving correctly is the following: With the printer turned on we have to open the front door giving access to the ink cartridges, we wait that these will be put in position to replace ink cartridges (ie in the middle), if the cartridge carriage moves smoothly and wait that this ends the process completely.
  • If the ink cartridges are not freely moving as you do manually, we have to turn the printer off and then disconnect the electrical power cord, always remember that we have to place hands inside the printer disconnect electricity feeder cables, with this we avoid damaging the printer and damage to us by electric shocks. When we have the printer off we try to move the car from side to side with our hands, do it gently to avoid damaging the cartridge carriage and printer gear. Check if there is need to grease lightly by the tube where the cartridge carriage moves, they can also need to use grease if so, heat-resistant grease, you can buy it at any auto parts.

Make a small reset on the printer so you can solve this problem

The resetting of multifunction printers is usually easy to do you just need to turn off the printer power button and unplug the power cord, now again pressed the power button and leave it pressed until you connect the electricity power cord.

When you connect the electricity power cord there is the possibility that the printer starts a small process like printing, after this turn off and turn on the printer and everything is completed.

If the problem continued contact us, we will gladly help you.

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