Fix problem "option was not completed 0x00000015 error" when scanning

When the scan time error 0x00000015 appears here are the steps to remove the error, if you have questions, write a comment.

If we have this error when scanning may use the Windows 7 operating system and drivers for the scanner are not compatible with the operating system you use.

This is not an error of viruses or malicious files that have been entered into our computer, we can not delete doing a scan with your antivirus, disable antivirus and much less uninstalling and installing the antivirus again.
A rather abrupt and not favorable solution is to uninstall and install your operating system again, but not everyone may ease money or need to.

Reset a need computer hard work because we have to save all files and when this is installed again put everything in its place can be a bit difficult then do a series of steps from the task manager of Windows that according to others to run to perfection.

The task manager is a window that opens when pressing the Ctrl + Alt + Delete keys that indicates what are the processes and programs that are currently running on our team.

The task manager is used to view the processes that are underway and cancel these same processes that's what we do then we can also access the task manager by right-clicking the taskbar and task manager.

To remove 0x00000015 error first thing to do is to enter the administrator task, we accomplish this by pressing Ctrl + Alt + Delete buttons when we're in this window that appears click on services, chances are that this preset when we opened the administrator task.

Important note: you may screen before opening the folder where five options appear if we open the task manager for Windows 7 appears, we select five option that speaks to start the task manager.
Windows task manager
Windows task manager
When we are in the table at the bottom right we click where it says services, this will open a new popup window, and can close the task manager of Windows, the new that will open service we double click option shell Hardware Detection Service. see image below...
hardware detection shell
hardware detection shell
A new window popup that says "Properties Shell Hardware Detection (Local Computer)", it is normal that this new window appears on the General Option, if otherwise click on generally followed by select startup type appears the autostart, then service status we click start. view image...
properties Shell Hardware Detection
properties Shell Hardware Detection
Then again we go to the Services window and double click on Remote Procedure Call (RPC), a window will appear as properties of Detection Shell (local computer) do the same procedure with this. "repetition" in the General option, if otherwise click on generally followed by select startup type automatic startup, then service status we click Start. view image...
remote procedure call (rpc)
remote procedure call (rpc)
The next and last step is to go into service Windows Image Acquisition (WIA), do the same procedure as in other services, finally click on accept and voila, everything has to work perfectly. see last image window...
imaging for windows (wia)
imaging for windows (wia)

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en.Rellenado: Fix problem "option was not completed 0x00000015 error" when scanning
Fix problem "option was not completed 0x00000015 error" when scanning
When the scan time error 0x00000015 appears here are the steps to remove the error, if you have questions, write a comment.
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