Follow the steps below to know how to remove a paper jam on the HP Officejet Pro 8500, if you have any other questions, type a comment.
The paper jam is one of the most common errors in printers, in some cases it is eliminated by simply pressing the button to reset the print — usually a triangle inside a red circle — in other cases it is a button with the word reset.
Another easy paper jam is when we pull to remove the pages from the front of the printer, the page is not completely penetrates the printing process when it gets stuck, and only need to remove the page where it is trying to enter.
When paper jam may occur that we are using pages are wrinkled or defective, so we recommend using pages in good condition and have not been used previously.
If the paper has gone into the printer — that is a big part of the entire page — we should proceed to remove the jam properly and without harm to the printer, very careful as not to make the procedure like seen then it will hurt you can not solve your printer.
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| remove jammed paper from HP |
When paper jam may occur that we are using pages are wrinkled or defective, so we recommend using pages in good condition and have not been used previously.
If the paper has gone into the printer — that is a big part of the entire page — we should proceed to remove the jam properly and without harm to the printer, very careful as not to make the procedure like seen then it will hurt you can not solve your printer.
Remove paper jam in HP Officejet Pro 8500 Printer (without doing damage to the printer)
- Remove all pages are not stuck, unused pages in the printer trays.
- We turn off the printer — when you have no extra pages, just enter the currently jammed — wait for the printer to do all the normal shutdown process is not necessary to disconnect the electrical power cord (for the moment).
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| open access door jammed paper back |
- When the printer is turned off and is at rest, disconnect the electrical power cord and USB cable.
- Disconnect the power supply connector and open the rear door of the printer, which actually is made to eliminate paper jams and print ends of both sides. see image below...
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| electric cable and USB cable HP |
- They found part of the paper to delete, remove this and replace the cover again, then turn on the printer and let this recognition that all is well, if the problem you need to contact HP technical support.
You must be reviewed before contacting technical support as may be some role, even a piece of jammed page above, take your time and may even use some extra lighting to help.
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