This is a common problem in our printers especially when our printer remains without usage for a long time indicating a rail obstruction of the cartridge holder. You may search using this link what is the signifance of this error? Puede buscar tambien lo que significa este error en este post códigos y errores Canon. We recomend using Ctrl. + F to initiate the search.
The P-02 error code indicates a malfunction in the trolley that transport the cartridge holder. This issue is caused by a foreing object such as a wrinkle piece of paper, a clip, a piece of plastic, etc.
Also, the cause of the problem could be due to the lack of oil and cleaning of the axis (piece of paper, dust and old oil), which hinders the free movement of the carriage.
If you have an ink continous system install in your printer chances are the transport carrriage that carries the cartridge holder cannot complete its cycle. The reason for this issue is because the ink continous system hoses are obstructed before reaching the end of it’s round. The lenght of the hose must be adjusted so it can compleat it’s round.
You must check and remove the cause.
You may be intereted in how to refill Canon 210 black ink cartridges and Canon 211 tricolor cartridges como rellenar los cartuchos Canon 210 negro y cartuchos Canon 211 tricolor.
Also, I will trinscribe a sequence that I found on the internet to restore your printer, but personally I haven’t tried it yet.
"Turn on the multifunctional printer”
1. Press Menú
2. Press SCAN COPY SCAN, to enter service mode
3. Press the + sign untill you get to NVRAM ACCESS
4. Presss OK
5. With the + or - , situate in
6. Set ABS-M Level and pres OK
7. Decrease it to 0 and press OK
8. Repeat step 5 and place yourself at Set ABS-P Level and press OK
9. Decrease it to 0 and press OK
10. Press STOP to exit
Turn off the printer and turn it on again and that is it.
the compiled Information from other sources
Credits contributor Raúl.
This information is used by us in our workshop and it has worked wonderfully, therefore, we recommend the use of this information to solve this related issue. However, it is not mandatory to use this information, but this is a proven information from our staff.